Tool hire staff training programme.
As part of our continuous staff training programme, Nationwide Services were delighted to team up with one of our leading supply partners, Brandon Hire Station, who set-up a tool hire product training stand in our car park at Gosport to carry out hands on tool hire product training for our customer service staff.
Tool hire product knowledge
Good product knowledge is an essential aspect of the service that Nationwide Services provides to our customers.
When a customer contacts us to discuss their hire requirements on a project, they expect us to be able to not only understand what they want, but to also advise on alternative or new products available in the market that could help them get the job done as efficiently as possible.
Keeping up to date with the latest tool hire products
With thousands of different hire products available throughout the UK from many different manufacturers, It’s an on-going challenge keeping up to speed with every type of equipment on the market and what additional benefits they bring.
Regular tool hire training
However, regular training sessions like these help the team at Nationwide Services stay at the forefront of the hire industry, whilst maintaining best practise and excellent levels of service to our valued customers.
Our thanks go out to the team at Brandon Hire Station for taking the time to work with our customer service staff to enhance their product knowledge even further, which we know will prove invaluable to our customers now and in the future.