Nationwide Services saves customer £4,500 loss charge by going the extra-mile.
When any client is faced with a
In a recent scenario, a
The project had gone completely to plan up to the point of equipment
Going the extra mile for the customer
In this case, due to the fantastic relationship Nationwide Services has with the centre management team at Lakeside and not accepting too quickly that the Power Tower would have gone missing, one of our dedicated account managers attended site and searched every empty unit, loading bay area and store.
After two and a half hours on site with the support of Lakeside Centre
The team at Nationwide Services were delighted with the result, as it showed again that our ability to dedicate extra resources to support our customers as a proper partner, rather than follow the standard industry line sets us apart from other brokers and equipment hire companies.
As a result, the customer was delighted and Nationwide Services continue to be their preferred supplier.
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